Building Community One Spirit at a Time

The Caleb Group provides service coordination in 24 housing communities in Massachusetts, New Hampshire, Connecticut and Maine. Service coordinators work with elderly, families and disabled residents to increase their independence by helping identify their needs and connecting them with community resources to fulfill these needs as well as build a sense of community. The American Association of Service Coordinators, of which Caleb is a founding member, has developed standards of practice for service coordinators that Caleb uses to guide and maintain its performance.


Freeing the Human Spirit

Caleb works with over 3,500 low income and very low income residents around New England making on average 60% of median income. Nearly 1500 of the residents reside in housing specifically for elderly and handicapped individuals. Service coordinators assist residents to meet their daily needs so that they may remain independent in a safe, healthy environment.


The remaining 2,000 residents are families with almost half of them under 18 years old. While only a handful of residents still receive welfare benefits and more families are working, many families are still living on salaries from temporary and part-time jobs, housing and food subsidies. Those families receiving welfare benefits soon face more severe limitations.

Service coordinators work with these families on the long road to economic self-reliance. Community centers at each of the housing sites offer a variety of programs to address expressed needs of the community. After school programs engage youth who might otherwise have no where else to go. Support groups, ESL classes, financial management classes and parenting classes help residents address individual needs while building community.